Privacy Policy

Information collected

Forms may collect name, email, phone, company, country, project type, and written message details. Users may also include fixture schedules, technical requirements, or supporting project context needed for a specification response.

How information is used

Submitted information is used to answer requests, prepare documentation, coordinate quotation support, and improve the clarity of Toshiba's commercial lighting services. Information is not presented as public content and is shared internally or with relevant support partners only when needed to respond to the request.

Data care

Toshiba applies reasonable administrative and technical practices to protect inquiry information. Users should avoid sending highly sensitive building security details or unrelated personal data through website forms.

Project files

Some inquiries include fixture schedules, drawings, notes about emergency lighting zones, or documents prepared by contractors and owners. Toshiba uses those materials only to understand the commercial lighting request and prepare a relevant response. If a document contains information that is not needed for lighting review, users should remove or redact that information before submitting it. Project files may be retained long enough to support follow-up questions, quotation clarification, or closeout documentation.

Choices and updates

Users may ask Toshiba to update contact details, correct inaccurate inquiry information, or stop nonessential follow-up communication. Operational messages related to an active request may still be sent when needed to answer the original question. This policy may be updated as website features, inquiry workflows, or support practices change, and the current version applies when the user submits information through the site.

Questions about privacy handling can be sent through the contact page with a clear subject line.